Contact

Qtdravce™ is owned and operated by Shenzhen Weili Technology Co., Ltd.

Owner: Zhao Yan
Legal Company: Shenzhen Weili Technology Co., Ltd.
Business Address: Unit C328, Building B, Xinhang Technology Park, No. 229 Qingshui Road, Wulian Community, Longgang Subdistrict, Longgang District, Shenzhen, China
Email: service@qtdravce.com
Phone: +86 13242402217
Service Hours: 9:00 a.m.–6:00 p.m. Pacific Daylight Time (PDT)

How We Can Help

Questions can come up before or after an order, and we want it to be easy to reach the right place.

Contact the Qtdravce™ support team if you need help with an existing order, product information, shipping or tracking, returns, refunds, or general store questions. We review customer inquiries during our stated service hours and aim to provide clear, practical assistance based on the details of each request.

For order-related inquiries, please include your order number in your email whenever possible. If your question concerns a product issue, delivery problem, damaged item, or incorrect item, adding relevant photos or other details may help us understand the situation more efficiently.

Please note that our business address identifies the company operating Qtdravce™. Do not send product returns to this address unless our customer support team specifically instructs you to do so. Approved returns may need to be sent to a designated return facility. Please contact us first so we can provide the appropriate return instructions.

We value straightforward communication and will do our best to help you understand the next step when something does not go as expected with your Qtdravce™ order.