Contact & Business Information Qtdravce™ is owned and operated by
Shenzhen Weili Technology Co., Ltd.
Customer Support
Legal Company

Shenzhen Weili Technology Co., Ltd.

Owner

Zhao Yan

Business Address

Unit C328, Building B, Xinhang Technology Park, No. 229 Qingshui Road, Wulian Community, Longgang Subdistrict, Longgang District, Shenzhen, China

Contact

service@qtdravce.com
+86 13242402217

Customer Service Hours

9:00 a.m.–6:00 p.m.
Pacific Daylight Time (PDT)

Q / SUPPORT

Let's make the
next step clear.

Whether you are choosing a Qtdravce™ product or already have one at home, our support team can help with product information, orders, delivery questions and after-sales requests.

For order-related questions, include your order number whenever possible. Photos or a short video may also help when your request concerns a product issue, damage, or an incorrect delivery.

01 / BEFORE ORDERING

Product Questions

Ask about product features, available options, general operation, or information shown on a Qtdravce™ product page.

02 / AFTER CHECKOUT

Order Support

Contact us about an existing order, payment question, or a requested order change.

03 / IN TRANSIT

Shipping & Tracking

If tracking is unclear, delayed, or a delivered package cannot be located, send us the relevant order information for review.

04 / AFTER ARRIVAL

Returns & Product Issues

We can review eligible return requests and concerns involving damaged, defective, incorrect, or materially different items.

Direct Support

Tell us what you need help with.

Email service@qtdravce.com and include your order number when your question relates to an existing purchase.

Email Qtdravce™ →
Return address note: Our Shenzhen business address identifies the company operating Qtdravce™ and is not necessarily the return facility for your order. Please contact us before sending a return. Approved returns will receive the appropriate return instructions and destination.