Privacy Policy

This Privacy Policy explains how Qtdravce™ collects, uses, shares, and handles personal information when you visit our website, place an order, contact customer support, or otherwise interact with our online services.

Qtdravce™ is owned and operated by Shenzhen Weili Technology Co., Ltd. References to “Qtdravce™,” “we,” “us,” or “our” in this policy refer to the business operating this online store.

1. Information We May Collect

The information we collect depends on how you interact with our website and services.

Information you provide to us may include:

  • Your name, email address, and telephone number

  • Shipping and billing addresses

  • Order and transaction information

  • Account information, where customer accounts are available

  • Messages, product questions, return requests, and other communications you send to us

  • Information you choose to provide when subscribing to marketing communications

When you make a purchase, payment information is handled through the payment services available at checkout. We may receive transaction-related information necessary to confirm and manage the order, but complete payment card details entered through a payment gateway are not directly stored by Qtdravce™.

Information collected through your use of the website may include:

  • IP address

  • Browser and device information

  • Operating system

  • Pages viewed and interactions with the website

  • Referring pages or advertising sources

  • Shopping cart and checkout activity

  • Cookie identifiers and similar technical information

The exact information available to us may depend on the technologies and service providers operating on the website.

2. Why We Use Personal Information

We may use personal information where reasonably necessary to operate our store and provide our services, including to:

Process and fulfill orders. We use order, contact, and delivery information to confirm purchases, arrange fulfillment, provide shipping information, and handle order-related requests.

Provide customer support. Information you provide helps us locate orders, answer product questions, investigate delivery issues, and process eligible returns, refunds, or other after-sales requests.

Operate and improve the website. Technical and interaction information can help us understand how customers use our store, identify technical problems, and improve website functionality.

Protect transactions and our services. Information may be used to identify potentially fraudulent, abusive, unauthorized, or otherwise suspicious activity.

Communicate with you. We may send transactional messages concerning orders, payments, fulfillment, shipping, returns, or customer-service requests.

Where permitted and where you have made the appropriate choice, we may also send promotional or marketing communications. You can unsubscribe from marketing emails using the unsubscribe mechanism provided in those messages.

3. Cookies and Similar Technologies

Qtdravce™ and service providers supporting our website may use cookies, pixels, tags, and related technologies.

These technologies can serve different purposes, including:

  • Keeping shopping-cart and checkout functions working

  • Remembering certain website preferences

  • Understanding website traffic and performance

  • Measuring interactions with pages or advertising

  • Supporting advertising where applicable

Some cookies may be necessary for essential store functionality, while others may relate to analytics or advertising.

Available cookie controls can depend on your browser, device, location, and the consent tools implemented on our website. Blocking certain cookies may affect some website features.

4. Service Providers and Information Sharing

Operating an online store requires us to work with other businesses that provide supporting services.

Depending on the service involved, information may be disclosed to providers assisting with functions such as:

  • Website hosting and e-commerce operations

  • Payment processing

  • Order fulfillment and delivery

  • Customer support

  • Website security and fraud prevention

  • Analytics and performance measurement

  • Email or customer communications

  • Advertising and marketing, where applicable

We disclose information as reasonably necessary for the relevant service or as otherwise permitted or required by applicable law.

We may also disclose information when necessary to comply with a valid legal obligation, enforce applicable agreements, protect our rights or those of others, or address suspected fraud, misuse, or security incidents.

5. Advertising and AppLovin

Qtdravce™ may use advertising and measurement services to understand campaign performance and how visitors interact with our website.

Where enabled, these services may include technology provided by AppLovin Corporation.

Depending on the advertising technology implemented and your applicable privacy or consent choices, information such as device and browser data, IP address, advertising or cookie identifiers, website interactions, referral information, and certain shopping-related events may be processed or shared for purposes such as:

  • Measuring advertising performance

  • Understanding interactions following an advertisement

  • Attribution and campaign analysis

  • Supporting relevant advertising

  • Detecting invalid or fraudulent advertising activity

We do not intentionally provide sensitive personal information to AppLovin for advertising purposes.

AppLovin independently maintains information about its privacy practices and the technologies it provides. You can review the AppLovin Privacy Policy for additional information.

Other advertising or analytics providers may also process information when their technologies are actually enabled on our website.

6. Payment Information

Payments are processed through the payment methods and payment providers presented during checkout.

Qtdravce™ may receive information confirming a transaction, such as payment status, order amount, payment method type, and other transaction details required to manage the purchase.

Complete card details entered into a third-party payment gateway are handled through the applicable payment-processing system rather than being directly stored by Qtdravce™.

Payment providers maintain their own privacy and security practices. Their applicable terms and privacy notices may govern information processed directly by them.

7. Data Protection and Retention

We use reasonable administrative, organizational, and technical measures intended to protect personal information handled through our business.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should use reasonable care when providing information online and protect their account credentials where customer accounts are available.

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, maintaining appropriate business and transaction records, resolving disputes, meeting legal or accounting requirements, and protecting legitimate business interests.

Retention periods may therefore differ depending on the type of information involved.

8. Your Privacy Choices

Depending on where you live and applicable privacy law, you may have rights or choices concerning your personal information.

These may include the ability to request access to, correction of, or deletion of certain personal information, or to exercise applicable choices concerning marketing and certain data processing activities.

Rights are not identical in every jurisdiction and may be subject to legal exceptions or verification requirements.

You may contact us at service@qtdravce.com to submit a privacy-related request. We may need sufficient information to verify the request and identify the relevant records before acting on it.

Marketing email recipients can also use the unsubscribe option included in promotional messages.

9. California Privacy Information

California residents may have privacy rights under applicable California law depending on the nature of the information collected and whether the relevant legal requirements apply to our business.

Where applicable, eligible California residents may request information about certain personal-information practices or exercise rights provided under applicable California privacy law.

Requests can be submitted through the contact information provided at the end of this policy. We may take reasonable steps to verify a request before providing information or taking action.

Nothing in this section is intended to limit rights that cannot lawfully be limited.

10. Children’s Privacy

Our online store and products are intended for a general consumer audience and are not directed toward children for the purpose of collecting their personal information.

We do not knowingly seek to collect personal information directly from children in circumstances prohibited by applicable law.

If you are a parent or legal guardian and believe a child has provided personal information to us inappropriately, please contact us so that we can review the situation and take appropriate action where required.

11. Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated independently by third parties.

When you leave our website or interact directly with another provider, that provider’s privacy practices may apply. Qtdravce™ does not control the privacy policies, security practices, or content of independently operated third-party services.

We encourage you to review the relevant privacy information before providing personal information directly to another service.

12. International Processing

Because Qtdravce™ is operated by a company based in Shenzhen, China, and may work with service providers or fulfillment partners in different locations, personal information may be processed in a country or region other than the one in which you live.

Where applicable law requires particular safeguards for international transfers or processing, we will handle such information in accordance with applicable requirements.

13. Changes to This Policy

We may revise this Privacy Policy when our services, website practices, providers, or applicable requirements change.

When the policy is updated, the revised version will be published on this page and the Last Updated date will be changed accordingly.

We encourage customers to review this page periodically when they want current information about our privacy practices.

14. Privacy Questions

For questions about this Privacy Policy or requests concerning personal information, please contact:

Qtdravce™
Owned and operated by Shenzhen Weili Technology Co., Ltd.

Owner: Zhao Yan
Business Address: Unit C328, Building B, Xinhang Technology Park, No. 229 Qingshui Road, Wulian Community, Longgang Subdistrict, Longgang District, Shenzhen, China
Email: service@qtdravce.com
Phone: +86 13242402217
Customer Service Hours: 9:00 a.m.–6:00 p.m. Pacific Daylight Time (PDT)